Frequently Asked Questions

Find answers to some of the most common questions about our real estate and property management services.

General Questions

We provide professional real estate and property management services, including property marketing, tenant management, rent collection, property maintenance, inspections, and property advisory services.

We manage and market properties within our service areas. Please contact us to confirm whether your property falls within our current coverage area.

You can contact us through our telephone, email, WhatsApp, or by visiting our office. Our team will be happy to assist you.

Property Management

Our property management services can include tenant screening, rent collection, property inspections, maintenance coordination, tenant communication, reporting, and general property administration.

Yes. We can manage properties on behalf of property owners, helping reduce the day-to-day responsibilities associated with managing tenants and property operations.

Reporting frequency depends on the management agreement. We can provide regular updates on rental income, expenses, maintenance, occupancy, and other important property matters.

Renting a Property

Contact our office or submit an inquiry for the property you are interested in. Our team will guide you through the application and approval process.

Requirements may vary depending on the property. Generally, applicants may be required to provide identification, proof of income, references, and other supporting documentation.

Buying & Selling

Yes. We can assist buyers in identifying suitable properties based on their preferred location, budget, property type, and investment objectives.

Yes. We can assist property owners with property marketing, prospective buyer communication, viewing coordination, and the sales process.

Property Maintenance

Maintenance issues are assessed and appropriate service providers are contacted to address the problem. Urgent issues are prioritized to help protect the property and its occupants.

Responsibility for repairs depends on the nature of the repair and the terms of the tenancy or property management agreement.

Payments

We accept payment methods available through our approved payment channels. Please contact our office for the current payment options.

Yes. Payments are recorded and a receipt or payment confirmation is provided according to the applicable payment method.

Still Have Questions?

Our team is ready to help. Contact us and we will be happy to provide the information you need.

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